FAQ

About Fika

What is Fika?

Fika is a poster store that brings together passionate artists worldwide, highlighting the vibrant collision of contemporary art and culture. By offering exclusive modern designs, Fika enhances your home while celebrating the dynamic interplay between artistic innovation and cultural heritage

Where is Fika based?

Headquartered in Hong Kong, Fika collaborates with a network of global artists to offer exclusive prints and posters, supported by delivery partners worldwide.

Who does Fika collaborate with?

We collaborate with emerging and passionate artists from around the world who possess a distinctive perspective on art and its intersections.

Printing

What quality can I expect from Fika?

The combination of 260gsm photo paper and advanced laser technology ensures exceptional print quality with vibrant colors and sharp details. This heavyweight paper provides durability and quick drying, making it ideal for art prints.

Orders

When do I expect to receive my products?

Our studios run 24/7, enabling us to manufacture and ship over 90% of products within 24 to 48 hours. However, please note that there may be some delays during holiday seasons.

Can I track my order?

All orders are shipped with tracking, and you will receive tracking information via email as soon as your order is dispatched.

What should I do if the item received is faulty / damaged?

If your order is damaged during transit, we will reprint and replace it at no cost to you. Please refer to our Refund Policy.

Can I cancel/ return my order?

Please refer to our Refund Policy.

Shipping

What is the expected shipping time?

Our studios operate 24/7, allowing us to manufacture and ship over 90% of our products within 24 to 48 hours. By collaborating with efficient carriers, you can anticipate your order to arrive within 7–10 business days. However, please be aware that there may be some delays during holiday seasons

Where are Fika's orders shipped from?

Orders are shipped from print labs located in Hong Kong, with additional regional print labs set to launch soon.